RETURN REQUESTS & QUALITY GUARANTEE
Our Commitment to Quality
At Kin Custom, we stand behind our products with a 100% Quality Guarantee. If you receive a product that is not up to the standards you expect, we are committed to making it right.
Step 1. Complete Form
Please complete one form for each product under review.
Step 2. Upload Your Files
In order to process a return, we will need photos to review.
Step 3. Click 'Submit'
Your request is submitted to our Client Services team for review.
Step 4. Decision
Please allow 2 business days for us to confirm your request details!
Return Request Form
Packaging and product return must be in original form. Dirty, worn, or washed clothing with missing tags/labels are not eligible. Please submit a Return Request within thirty (30) days of delivery and Kin Custom will promptly review your correspondence for a refund.